Menu
When it comes to maintaining the health of your truck, proper record keeping is just as important as the maintenance itself. With OEMs now requiring proof of maintenance to validate warranty claims, staying organized can make all the difference in getting your truck repaired and back out on the road.
In this edition of our Maintenance Monthly, we discuss why keeping detailed maintenance records is critical, the key maintenance records to keep, how you can stay organized, and how it can save you time, stress, and money when an unexpected failure occurs.
Warranties are designed to protect your investment; however, they often come with specific requirements to ensure proper upkeep of the vehicle. OEMs enforce these requirements because neglecting maintenance can contribute to wear and tear, ultimately causing issues outside of their responsibility.
When submitting warranty claims that are considered major component failures, manufacturers require the submission of all preventative maintenance documentation. Without the proper documentation, the claim may be denied.
The following are some of the most critical maintenance tasks that require thorough documentation:
Routine oil changes are vital for keeping your engine running smoothly and preventing premature wear. Be sure to record the date, mileage, and type of oil used for every oil change to demonstrate adherence to OEM-recommended intervals.
Filters like air, fuel, and oil play a crucial role in maintaining engine health. Keep records of all filter replacements, including the type of filter used and the date of service.
Your truck’s suspension system endures significant stress daily. Regular checks and re-torques are essential to maintain stability and safety. Document all services completed to show ongoing attention to safety and performance.
Overhead adjustments help maintain optimal engine performance by ensuring proper valve and injector settings. Keep records of these adjustments, including the service provider, date, and mileage, to validate proper engine care.
Invest in digital solutions, such as an app or software, to help record and store maintenance information. These tools typically provide reminders for upcoming services, which can be helpful in maintaining warranty compliance. Search in your devices app store to see what options are available.
While digital records are convenient, having a physical record of all vehicle maintenance information is essential. A good way to organize your documentation is to have a dedicated folder or binder to store invoices, service receipts, and inspection reports for each vehicle. Another resource you can utilize to help organize and track all records in one place is a vehicle inspection, repair, and maintenance sheet. Please see an example document that can be accessed through the Department of Transportation.
Even with the best maintenance practices, unexpected failures will occur. Do not let poor documentation potentially cause you to need unsupported repairs. Invest the time in creating and maintaining a thorough record-keeping system. Through this small effort, you can achieve big savings when it matters most.
At Kenworth of Pennsylvania, we are a resource to help you stay on top of your truck’s maintenance needs. From routine services to detailed inspections, we provide expertise you can rely on to keep your truck running smoothly. Contact your local Kenworth of Pennsylvania store for more information!
Buzznerd Trucks